Lab-i: Customer Service Module
Each laboratory is different. Not only do different laboratories
run different tests, each laboratory has unique customer service
requirements. Off-the-shelf laboratory information management systems
(LIMS) generally limit the amount of services a laboratory can provide.
With a customised LIMS system, like Lab-i from business solution
provider QBCon, you determine your laboratory's client satisfaction. Read more…
|
Europ Assistance Integrates Avaya With ICE
Businesses around the world rely on Avaya to provide a complete telephone management system. However, in most businesses the telephone management system functions independently from other business tools. Europ Assistance recently approached business solution provider QBCon to develop a web-based management system to act as an Avaya interface tool. QBCon was tasked with integrating a custom-developed service system called ICE with Avaya. Read more…
|
Q-CMMS Reduce Production Costs with Root Cause Analysis
A computerised maintenance management system (CMMS) is an essential
part of the modern plant. With the right CMMS, a plant can increase
production and profit by reducing downtime due to maintenance. However,
despite regular services, machines often break without warning. Paying
specialists to determine why a machine broke down is expensive. The
longer it takes to determine why a machine malfunctioned, the greater
the production loss. Read more...
|
Access Hidden HR Information with EasyAsk
Reducing administrative costs are a big concern for human resource departments. They work with large volumes of people’s data, but don’t always know how to access and utilise the hidden HR information to maximize human capital. Read more…
|
Access Your ERP Faster With EasyAsk
Report analysis and decision making constitutes a large part of a manager's responsibilities. Your company relies on an enterprise resource planning (ERP) system to draw reports that business decisions are based on. Although an ERP system is the most effective way to analyse each aspect of a business, the reporting process is not always immediate enough to add value in a fast paced business environment. Read more...
|
Lab-i: Your Laboratory Assistant
Today’s scientists are
constantly seeking for ways to keep track of everything, from
experimental details and results to data graphs. What scientists really
need is a personal assistant, someone who can document everything that
was done in the lab – how was what done and when? Visualise yourself
walking up to this assistant, which you know is available every minute
of the day, and asking for every detail of information on an experiment
you did the week before. Read more...
|
QBCon Drills Deeper in the Word CMMS
Business term
abbreviations are often misunderstood. If you are in the manufacturing
industry you will probably recognise the abbreviation CMMS, but how
much do you really know about these systems? In this article QBCon will
explain why this little abbreviation can change the way you manage your
plant. Read more...
|
Workforce Optimisation Using EasyAsk®
Corporate efficiency
is directly linked to the competency of staff. Ensuring all employees
are challenged according to their unique abilities will maximise
individual performance and profit. Read more... |
| |
| |
| |
|