| Abandonware | Any software, generally still protected by copyright, that's no longer sold or supported by the maker, but popular enough to be illegally "shared" by software pirates. |
| Adminisphere | The upper levels of management where big, impractical, and counterproductive decisions are made |
| Administrivia | On a Web site, it’s the odds and ends that don’t quite fit under a specific category or merit their own page. |
| Agency Integration | Operational transition following a sale or merger |
| AJAX | Group of interrelated web development techniques used for creating interactive web applications or rich Internet applications. |
| Al Desko | Saving time by eating at your desk |
| Adhocracy | An organization with little structure run by creating a series of temporary cross-functional teams to do specific tasks. |
| AOS | Average Order Size |
| Backup | An extra copy of a document, file or program. |
| Behavioural Targeting | Technique used by online publishers and advertisers to increase the effectiveness of their campaigns |
| Best Practices | an idea that asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc |
| Binary | The binary system is a way of counting using just the two numbers 0 and 1. |
| Bit | A bit is an electronic signal which is either on (1) or off (0). It is the smallest unit of information the computer uses. |
| Black-Hat | A Hacker who uses his abilities for malicious purposes. |
| Bleeding Edge | Word that refers to technology that is so new |
| Blanding | Branding schemes that strip out any uniqueness in a corporate identity in order to appear to a larger audience |
| Blended Search | interfaces that expand the content of a search results page beyond text links to many kinds of content, such as maps, video, images, audio, news and blogs. |
| Bloatware | Software that has more features, buttons and capability than you'll ever need -- thanks to faster computer chips, cheap memory and big hard drives. |
| B2B2C | Now we have Business to Business to Consumer. |
| Backbone provider | A company that provides Internet access to Internet Service Providers (ISPs). Official name: Network Service Providers (NSPs). |
| Brain dump | Providing all of the information |
| Collaboration | recursive process where two or more people or organizations work together toward an intersection of common goals |
| Core Competency | Fundamental knowledge, ability, or expertise in a specific subject area or skill set. |
| Critical path | Determining the appropriate steps to take |
| Deep Dive | Asking for in-depth information or discussion on a subject |
| Defrag | Word that means to rearrange data files on a hard disk, but can also mean "to relax" |
| Delayering | Another word for rightsizing or downsizing |
| Download | Assess the facts of a particular situation |
| Drive | Word used in phrases such as "drive the project" or "drive the organisation" |
| Easy opportunities for new business | The amount of time and resources needed for a project |
| Exit Strategy | Pre-arranged plan whereby one leaves an awkward or uncomfortable situation with as much subtlety as possible. |
| Incent | Means 'to give incentives to; motivate' |
| Low-Hanging Fruit | Targets or goals which are easily achievable and which do not require a lot of effort. |
| Low-hanging fruit | Easy opportunities for new business |
| Narcissurfing | Googling yourself to see where, when, and how often you show up on the Internet |
| Paradigm Shifts | Has no real meaning, but people like to pretend it does. |
| Ping | To get someones attention, via email |
| Search Engine Optimization (SEO) | The legitimate optimization of web sites for listing in search engines. |
| Smell test | Determining the potential success of a product; formerly “run it up the flag pole” |
| Watercooler games | Coworker discussions |
| Web 3.0 | The third decade of the Web - evolution of the web |
| Webinar | A web-based seminar. |
| Workflow | A management word to describe a process in which they don’t understand. |